Teamstar — Privacy Policy
Last Updated: 29 May 2026
This Privacy Policy explains how Teamstar Pty Ltd (“Teamstar”, “we”, “us”, “our”) collects, uses, discloses, stores and protects personal information when you use our website, apps, beta services, AI-assisted tools, collaboration features, messaging, discovery, verification, profile, chipset, matching, recruitment, mentoring, project and community systems.
This Policy should be read with our Terms of Service, Beta Terms, Privacy settings and the Teamstar Constitution. The Constitution describes the kind of environment Teamstar is designed to create; this Privacy Policy explains how personal information may be handled to support that environment.
Plain-English summary
Teamstar is not a passive scrolling platform. It is an intent-driven collaboration network. To make that work, we may process profile information, user content, activity signals, trust and safety signals, AI-assisted insights, chipsets, preferences, connections, skills, goals, interests and interaction data to help users discover people, projects, ideas, opportunities, mentors, candidates and collaborators.
That does not mean every item of information is public. It does mean that some information you provide, generate or make visible may be used to power discovery, ranking, matching, safety, moderation, recommendations and product improvement.
1) Who controls your personal information
Teamstar Pty Ltd is responsible for most personal information processed through Teamstar.
Contact:
privacy@teamstar.com.au
Postal address:
Teamstar Pty Ltd
3 Cranbrook Street
Botany, NSW, 2019
Australia
EU/UK and other international privacy enquiries may also be sent to
privacy@teamstar.com.au. Where we are legally required to appoint a representative, data protection officer or local contact, we will provide the relevant details through this Policy or in-app notices.
2) Scope of this Policy
This Policy applies to personal information processed through:
Teamstar websites;
Teamstar mobile, web and desktop apps;
beta, preview, test and development environments;
waitlists, forms, investor or partnership enquiry pages;
accounts, profiles and authentication;
posts, messages, media, comments, groups and collaborations;
AI-assisted features, prompts, summaries, recommendations and matching;
identity, age, verification, trust and safety systems;
analytics, diagnostics, logs and security tooling;
support, feedback, surveys and communications;
connected third-party integrations.
Some third-party services have their own privacy policies and terms. If you choose to connect, use or authenticate through a third-party service, that third party may process your information under its own rules.
3) Minimum age
Teamstar is not intended for users under 16. You must be at least 16 years old to create or use a Teamstar account.
We do not knowingly collect personal information from children under 16. If we become aware that a user under 16 has created an account or provided personal information, we may suspend or delete the account and take reasonable steps to remove the information, subject to legal, safety, fraud-prevention, audit and backup retention requirements.
We may process age, date-of-birth, age-range, verification or identity signals where needed to assess eligibility, comply with law, prevent misuse or protect users.
4) What personal information we collect
Depending on how you use Teamstar, we may collect and process the following categories of information.
A. Account and identity information
name;
email address;
username, handle or display name;
phone number;
profile image or avatar;
login credentials or authentication tokens;
date of birth, age range or eligibility information;
country, state, region or coarse location;
account status, subscription status and account settings.
B. Profile, professional and collaboration information
bio, skills, interests, qualifications and experience;
education, study, training or career pathway information;
employment, recruiting, mentoring or opportunity preferences;
startup, project, research or collaboration interests;
availability, commitment level and preferred working style;
goals, intent selections and onboarding answers;
profile categories, tags, badges, labels or “chipsets”;
portfolio links, documents, media or files you upload;
public or semi-public information you choose to display.
C. Content and communications
posts, comments, replies, reactions and shares;
messages, group discussions and collaboration threads;
files, images, audio, video, documents and links;
project proposals, job posts, opportunity posts and applications;
feedback, bug reports, support requests and survey responses;
metadata connected to content, such as timestamps, edits, recipients, delivery status and engagement.
Private messages and restricted spaces are not automatically public. However, they may still be processed to deliver the service, maintain safety, respond to reports, troubleshoot issues, comply with law, investigate abuse, enforce terms, protect users or operate AI-assisted features where enabled.
Unless we clearly state otherwise, Teamstar messages should not be treated as end-to-end encrypted. Do not use Teamstar to store secrets, passwords, highly sensitive material or information you are not authorised to share.
D. AI, chipset and inference data
Teamstar may generate or process inferred information, including:
skills and interest inferences;
intent classifications;
collaboration compatibility signals;
project, mentor, candidate or opportunity match signals;
content relevance and ranking signals;
trust, safety and integrity signals;
topic clusters, summaries and suggested chipsets;
suggested profile improvements;
spam, abuse, manipulation or policy-risk indicators;
AI-assisted labels, categories, prompts or moderation signals.
These inferences may be imperfect. They are used to improve relevance, discovery, matching, safety and product experience. They do not guarantee identity, competence, character, suitability, employment outcome, investment outcome, collaboration success or the accuracy of a user’s claims.
E. Verification, trust and safety information
identity verification signals;
age or eligibility verification signals;
fraud, spam, abuse and security signals;
device, network and login risk signals;
reports, blocks, restrictions and enforcement history;
user complaints, moderation reviews and safety notes;
badges, verification status and integrity indicators.
Depending on the feature, verification may involve third-party verification providers. Teamstar does not guarantee that verification proves a person’s full background, competence, honesty, suitability, qualifications or safety.
F. Device, usage and technical information
IP address;
device type and identifiers;
browser type and version;
operating system and app version;
language, region and time zone;
log files, crash reports and diagnostics;
feature usage, clicks, taps, scrolls and interaction events;
session data and referral information;
security, fraud and abuse-prevention signals;
cookies, SDK data and similar technologies.
G. Optional contacts, calendar and location information
If you choose to enable them, Teamstar may process:
contacts or address book entries;
calendar events or availability data;
coarse or precise location;
nearby networking or local opportunity preferences;
third-party integration data.
You should only upload or connect third-party information where you have the right to do so. You can usually disable these permissions through device, browser, app or account settings.
H. Payment and commercial information
If Teamstar offers paid plans, subscriptions, trials, events, services or commercial features, we may process:
billing name and contact details;
subscription status and plan details;
transaction history;
tax, invoice and receipt information;
payment status and renewal data.
Payment card details are usually processed by payment providers. Teamstar should not receive full card numbers unless expressly stated.
I. Sensitive information
Teamstar is not designed for unnecessary collection of sensitive information. However, sensitive information may be provided by users or inferred from content, including information about health, disability, biometrics, race, ethnicity, political opinions, religious beliefs, union membership, sexuality, criminal history or government identifiers.
Do not provide sensitive information unless it is necessary for your use of Teamstar and you are authorised to share it. Where required by law, we will seek consent or rely on another permitted basis before collecting or using sensitive information.
5) How we collect information
We collect information:
directly from you when you create an account, complete onboarding, update your profile, post, message, upload, apply, recruit, collaborate, verify, contact support or submit feedback;
automatically when you use Teamstar, including through cookies, SDKs, logs, analytics and security tools;
from other users when they interact with you, invite you, report content, mention you, message you or collaborate with you;
from connected third-party services where you authorise the connection;
from service providers, verification providers, analytics providers, security providers, payment processors and integration partners;
from public sources where permitted by law and relevant to safety, verification, abuse prevention, profile integrity or business operations.
6) Why we use personal information
We may use personal information to:
provide, operate and improve Teamstar;
create, maintain and secure accounts;
support onboarding and profile creation;
generate and refine chipsets, tags, skills, interests and intent signals;
recommend people, projects, content, mentors, candidates, jobs, events, groups and opportunities;
rank, sort, filter, downrank, recommend or personalise content and feeds;
support search, discovery, matching, messaging and collaboration;
enable AI-assisted summaries, suggestions, prompts, profile support, communication tools and productivity features;
moderate content, enforce terms and apply community standards;
detect, prevent and respond to spam, fraud, abuse, manipulation, bots, security incidents and unlawful activity;
verify identity, age, eligibility, authenticity or account integrity;
provide customer support and respond to enquiries;
send service notices, updates, security alerts and administrative messages;
send marketing or product updates where permitted, with opt-out rights where required;
analyse usage, performance, reliability and product effectiveness;
debug, test, audit and maintain beta or pre-release systems;
process payments, invoices and subscriptions;
comply with law, court orders, regulatory requirements and lawful requests;
protect Teamstar, users, partners and the public;
support corporate transactions such as investment, merger, acquisition, restructuring or asset transfer.
7) Legal bases for processing
Depending on your location and the context, we process personal information on one or more of the following bases:
to perform a contract with you;
to take steps at your request before entering a contract;
with your consent;
to comply with legal obligations;
for our legitimate interests or the legitimate interests of others, where those interests are not overridden by your rights;
to protect vital interests or safety where applicable;
for public interest, legal claims, security, fraud prevention or other lawful grounds where available.
For Australian users, Teamstar handles personal information in line with applicable Australian privacy law, including the Australian Privacy Principles where they apply.
For EU/UK users, we rely on GDPR/UK GDPR legal bases where applicable, including contract, consent, legitimate interests, legal obligation and protection of rights.
8) AI-assisted processing and automated systems
Teamstar may use AI-assisted systems to help provide, improve and protect the Service. These systems may help:
build or refine profiles;
suggest chipsets, tags or skills;
summarise content or conversations;
assist search and discovery;
recommend people, projects, posts, groups, jobs, mentors, candidates or opportunities;
support moderation and safety workflows;
detect spam, abuse, bots, manipulation or policy risk;
prompt users to improve clarity, evidence, tone or structure;
rank, downrank or filter content;
support customer service and troubleshooting.
AI outputs may be inaccurate, incomplete, biased, outdated or unsuitable. AI-assisted inferences may be wrong. Teamstar may use human review, appeal pathways or manual intervention where required by law or where a decision materially affects account access, safety enforcement, verification, eligibility or user rights.
We may use third-party AI providers or cloud AI services to process prompts, content, metadata, profile information or other inputs where needed to provide AI features. We take reasonable steps to assess privacy and security risks and to configure AI services appropriately where reasonably available.
Unless otherwise disclosed, we do not intend for private messages, identity documents or sensitive personal information submitted to Teamstar to be used by third-party providers to train their general public foundation models. However, AI providers may process information to provide, secure, monitor or improve their services under their own contractual and technical controls. Do not submit confidential, sensitive or third-party information to AI features unless you are authorised and comfortable with that processing.
9) Automated decisions, ranking, matching and personalisation
Teamstar may use automated or AI-assisted systems to support:
onboarding classifications;
intent clustering;
profile recommendations;
chipset creation and refinement;
feed ranking and content visibility;
search and recommendation results;
trust, safety and abuse-prevention signals;
matching between users, mentors, collaborators, recruiters, candidates, projects, groups or opportunities;
notifications and relevance scoring;
eligibility or access controls where required for age, safety, compliance or platform integrity.
These systems are designed to improve relevance, safety and collaboration quality. They do not guarantee that a user, job, candidate, mentor, project, opportunity, startup, investment, business contact or collaborator is suitable, safe, verified, competent or reliable.
Where automated processing is used in a way that may significantly affect your rights or interests and the law requires additional notice, explanation, review or appeal rights, Teamstar will provide those rights as required.
10) Constitution-driven product behaviour
Teamstar’s Constitution is intended to guide the platform’s operating logic. This means personal information and interaction data may be used to support a constructive, evidence-informed, solution-oriented environment.
For example, Teamstar may use user activity, content signals, profile data, chipsets, trust signals and AI-assisted systems to:
encourage constructive conversation;
prioritise useful collaboration;
reduce visibility of spam, manipulation, outrage bait or low-value engagement;
recommend evidence, solutions, projects or collaborators;
surface users with relevant skills, interests or intent;
support community quality and safety;
maintain platform integrity.
This does not mean every disagreement is suppressed. It means Teamstar may use data to optimise for learning, collaboration and useful outcomes rather than raw attention.
11) Cookies, SDKs and tracking technologies
Teamstar may use cookies, pixels, SDKs, local storage and similar technologies to:
keep you logged in;
remember preferences;
secure accounts;
measure performance;
understand usage;
support analytics;
debug errors;
prevent fraud and abuse;
personalise content;
support marketing or attribution where enabled.
Where required, we will obtain consent for non-essential cookies or provide controls to manage preferences. Browser or device settings may also allow you to limit some tracking technologies.
12) When we share personal information
We may share personal information with:
hosting, database, storage and cloud infrastructure providers;
authentication and identity providers;
AI, machine learning and automation providers;
analytics, diagnostics and performance providers;
email, SMS, notification and communications providers;
payment processors and subscription providers;
customer support and helpdesk providers;
security, fraud-prevention and moderation providers;
identity, age, eligibility and verification providers;
professional advisers, insurers, auditors and legal representatives;
regulators, law enforcement, courts or government authorities where legally required or reasonably necessary;
business partners where you choose to interact with them or where needed to provide a feature;
other users, where your settings, actions or the nature of the feature make information visible;
potential investors, acquirers, merger partners or successors in connection with corporate transactions.
We require service providers to process personal information only for authorised purposes and to apply appropriate confidentiality, security and data protection measures, where legally and commercially possible.
13) Public visibility and user-controlled sharing
Some Teamstar features are public or semi-public by design. Depending on your settings and feature choices, other users may see:
your name, handle, profile image and bio;
skills, chipsets, interests and profile tags;
posts, comments, reactions and public activity;
groups, projects, events or collaborations you join;
mentor, recruitment, project or opportunity signals;
badges, verification indicators or trust signals;
availability, location region or professional information you choose to display.
You are responsible for the information you choose to make public or share with other users. Teamstar cannot control screenshots, copying, downloads, external sharing or actions taken by other users outside the Service.
14) Recruitment, employment, mentoring and opportunity features
If you use Teamstar for hiring, recruitment, mentoring, study, projects, startup formation, investment discovery, business networking or opportunity matching, we may process information to help connect users.
This may include skills, experience, goals, eligibility, preferences, applications, messages, availability, responses, reputation signals and collaboration history.
Teamstar is not an employer, recruiter, employment agency, migration adviser, financial adviser, education provider, investment adviser or professional adviser unless expressly stated in writing. Users must conduct their own checks before relying on any person, opportunity, job, candidate, mentor, investor, project or collaboration.
15) International transfers
Teamstar is based in Australia, but we may use providers, infrastructure and support teams located in Australia and other countries.
Your personal information may be transferred to, stored in or accessed from countries with privacy laws different from your own. Where required, we use appropriate safeguards such as contractual commitments, data processing agreements, standard contractual clauses, access controls and risk assessments.
16) Data retention
We keep personal information for as long as reasonably necessary for the purposes described in this Policy, including to:
provide the Service;
maintain accounts;
support safety and security;
resolve disputes;
enforce terms;
comply with legal obligations;
support audits, backups and business records;
prevent fraud, abuse or repeat violations;
improve products and analytics using aggregated or de-identified data.
Retention periods vary depending on the type of information, feature, account status, legal obligations and operational needs.
If you delete your account, we will take reasonable steps to delete or de-identify personal information that is no longer needed. Some information may remain in backups, logs, legal records, transaction records, security records, moderation records, messages received by other users, public content copied by others, or information we must retain for legal, safety, fraud-prevention or legitimate business reasons.
17) De-identified and aggregated information
We may create, use and disclose aggregated, anonymised or de-identified information for analytics, research, security, product improvement, commercial reporting, investor reporting, benchmarking and service development.
We will take reasonable steps not to re-identify de-identified information except where permitted by law, needed for security testing, data integrity, compliance or another lawful purpose.
18) Security
We use administrative, technical and organisational measures designed to protect personal information. These may include:
access controls;
authentication controls;
encryption in transit;
monitoring and logging;
segmented permissions;
backup controls;
security reviews;
vendor assessments;
incident response processes;
staff and contractor confidentiality obligations.
No system is 100% secure. You are responsible for protecting your login details, using strong passwords, enabling available security features and keeping your devices secure.
19) Data breaches
If we become aware of a data breach involving personal information, we will assess and respond in accordance with applicable law. Where required, we will notify affected individuals, regulators or both.
In Australia, the Notifiable Data Breaches scheme may require notification where a data breach is likely to result in serious harm.
20) Your privacy choices and rights
Depending on your location and the applicable law, you may have rights to:
access personal information we hold about you;
correct inaccurate or incomplete information;
delete certain information;
withdraw consent;
object to certain processing;
restrict certain processing;
request portability;
opt out of direct marketing;
manage cookies and tracking preferences;
limit certain uses of sensitive information;
ask for information about automated processing where required;
request review of certain significant automated or AI-assisted decisions where required by law.
To exercise rights, contact:
privacy@teamstar.com.au
We may need to verify your identity before responding. Some rights are subject to exceptions, including legal, safety, fraud-prevention, operational, technical and legitimate business requirements.
21) Marketing communications
We may send marketing communications where permitted by law. You can opt out using unsubscribe links, account settings or by contacting us.
Even if you opt out of marketing, we may still send service, security, legal, billing or account-related messages.
22) Managing or deleting your account
You may be able to access, correct, export or delete some information through your account settings.
To delete your data, please visit:
https://digital.teamstar.app/delete-account
Deletion is subject to the retention limits described in this Policy.
23) Third-party links and integrations
Teamstar may include links, embeds, APIs or integrations with third-party services such as authentication providers, cloud services, analytics providers, payment processors, communication tools, job boards, professional networks or AI providers.
We are not responsible for the privacy practices, security, content or policies of third-party services. Review their terms and privacy policies before using them.
24) Business transfers
If Teamstar is involved in a merger, acquisition, investment, financing, restructuring, sale of assets, insolvency event or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
25) Complaints
If you have a privacy concern or complaint, contact:
privacy@teamstar.com.au
We will aim to respond within a reasonable time. If you are not satisfied, you may be able to contact the relevant privacy regulator in your jurisdiction, including the Office of the Australian Information Commissioner for Australian privacy matters.
26) Changes to this Policy
We may update this Policy from time to time. We will post the updated version and change the “Last Updated” date. For material changes, we may provide additional notice by email, in-app notice or another reasonable method.
Continued use of Teamstar after an updated Policy takes effect means the updated Policy applies to future processing, subject to any consent requirements that apply by law.
27) Contact
Privacy contact:
privacy@teamstar.com.au
Postal:
Teamstar Pty Ltd
3 Cranbrook Street
Botany, NSW, 2019
Australia
Account and data deletion:
https://digital.teamstar.app/delete-account